Your Voice Matters

We’re not saying you shouldn’t leave a public review, sometimes a business just sucks!
especially if they knowingly do something upsetting or refuse to take accountability

But most of the time, that’s not what’s happening
Often, a business has no idea something went wrong

A dish was cold, a staff member was rude, a policy felt unfair, and no one says a word
The customer leaves frustrated, the business never finds out, and nothing changes

That’s the real problem: not bad service, but missed chances to make it better