ACCESSIBILITY AND ADA COMPLIANCE POLICY 

 

Hard Call Accessibility and ADA Compliance Policy Effective Date: 05/27/2026

 

Hard Call is committed to making its Website and Services accessible to people with disabilities, in line with the principles of the Americans with Disabilities Act ("ADA") and applicable state and federal accessibility laws.

 

Standards. Hard Call works toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We test new features and significant updates against these standards and address known issues on a prioritized basis.

 

What we do. Our ongoing efforts include using semantic markup, descriptive alt text, and accessible labels; supporting keyboard navigation and screen-reader compatibility on core flows; maintaining sufficient color contrast and scalable typography; testing with assistive technology; and training the team responsible for the Website and Services on accessibility considerations.

 

Reasonable accommodation. If you have a disability and need a reasonable accommodation to use the Services, contact info@hardcall.com and describe what you need. Hard Call will work with you in good faith to provide an equally effective alternative where possible.

 

Third-party content. Some portions of the Site may rely on third-party tools over which Hard Call has limited control. We work with our vendors to improve accessibility, but cannot guarantee third-party conformance.

 

Reporting an accessibility barrier. If you encounter an accessibility barrier on the Website or in the Services, please tell us. Include the URL or feature involved, the assistive technology you are using, and a description of the problem. We will investigate and respond within a reasonable time. Reports should be sent to info@hardcall.com with the subject line "Accessibility."

 

Continuous improvement. Accessibility is an ongoing effort. We welcome feedback and will continue to update this Policy as our practices evolve.

 

Changes. We will update the date at the top of this Policy and, for material changes, provide notice as described in the Terms of Service.